About us
We are a group of young entrepreneurs who decided to build this new company—an independent online store. By creating Liynda, we offer you the best deals on high-quality home and lifestyle products while providing an exceptional customer experience.
Liynda was founded in 2020 with a simple motto in mind: "Shop Happy." To live up to our motto, we have established guiding principles that we adhere to every day.
Earn Your Trust
We believe that our customers' trust in us is fundamental to their shopping experience. We are dedicated to high standards of quality and service to ensure you can always rely on us. We enforce strict quality controls on everything we sell. Every item is manually inspected before being packed and shipped, giving you total peace of mind when shopping with us.
Genuine Care
We believe that every step and every detail matter when it comes to your shopping experience. It’s a team effort, and internally, we have a clear guide to communicate our philosophy. Everyone on our team—from Product Development to Customer Service and Logistics—is dedicated to perfecting your experience. We care at every step of the way.
Keep It Simple
Our goal is to create a hassle-free shopping process, making it easy to shop with us. This means no confusing policies or complicated forms. If you have any questions or concerns, our Customer Service team is here to help you 24/7! Every day, we continuously strive to simplify and improve your experience.
Deliver Happiness
We believe that every order is an opportunity to make someone happy. It is our joy and daily mission to bring happiness to our customers through a pleasant shopping experience. This is at the heart of our work and serves as a constant motivation for us to keep improving.
WHO WE ARE
Founded in 2020, we observed the complexity and hassles of online shopping and wanted to create a simpler alternative. That became our foundational idea behind Liynda, where customers can "Shop Happy!" effortlessly and enjoy the shopping experience while exploring their interests.
Since then, with the support of our customers, we have grown significantly! With nearly 100 employees, we have dedicated teams mastering every step and detail of your order. From Customer Support to Quality Control, we work around the clock to uphold the trust placed in us by our customers and our promise to them: "Shop Happy!"
OUR PROMISES TO YOU
With every order, we promise our customers:
Fast Shipping
All orders will be shipped within 24 hours of placing your order! Every product we sell is in stock at our warehouses. We do not sell items that we cannot ship within 24 hours.
24/7 Support
If you have any questions or issues, we’re here for you. We maintain a 100% same-day response rate, including weekends and holidays, all year round.
60-Day Guarantee
We promise a hassle-free experience. Up to 60 days from your order date, if you experience any issues with your product (including shipping damage), we will take care of it.
Privacy
Your privacy is of utmost importance to us. Customer privacy is a serious matter, and we have strict policies in place to limit and control access to all customer-related information.
OUR COMMITMENTS TO SOCIETY
As we have grown, we recognize the increasing impact of our actions and are committed to doing our part to create a better world. We are dedicated to:
Environmental Protection
We are committed to minimizing our environmental impact. Our goal is to reduce waste from packaging and shipping as much as possible while using recycled materials whenever possible.
Equal Opportunities
We do not allow any unethical discrimination based on race, gender, sexual identity, age, marital status, pregnancy status, or physical or mental disabilities.
Animal-Friendly Environment
We are committed to fostering an animal-friendly environment—even welcoming pets to our workplace! We strictly oppose selling any product that could harm animals.
FEEDBACK
Help us improve by sharing your feedback here. We are always happy to hear your thoughts and appreciate any comments you have.